Rockland County Office of Consumer Protection / Weights & Measures

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The Rockland County Office of Consumer Protection/Weights & Measures guards and serves Rockland County consumers while ensuring a competent and fair marketplace. To support this effort, our office fosters relationships with consumer and public interest groups, the business and professional community, law enforcement and other government agencies. We protect Rockland County consumers through oversight, enforcement and licensing of professionals. Our office has Inspectors who patrol the county for unlicensed activity, enforce NYS Agriculture & Markets Laws and safeguard and protect employees by ensuring that contractors provide the appropriate safeguards. We are committed to prevent, reduce or eliminate unlicensed activity and harmful conduct by licensed professionals who pose a threat to the health, safety and welfare of Rockland County residents.

Notice

The Office of Consumer Protection window on the 8th Floor of Building A is open to the public. However, due to ongoing COVID concerns, the drop box in the lobby adjacent to the security station will remain in operation. You may continue to personally deliver documents by placing them in the drop box. Office personnel will collect the documents with frequency as well as at the end of each business day.

Press Release Regarding Information about Fraudulent COVID-19 Test Kits

The U.S. Food and Drug Administration is actively and aggressively monitoring the market for any firms marketing products with fraudulent coronavirus (COVID-19) diagnostic, prevention and treatment claims as part of our ongoing efforts to protect public health during this pandemic.

Press Release Regarding Information About Fraudulent COVID-19 Test Kits

Attorney General James Issues Alert to Protect New Yorkers from Coronavirus Vaccine Scams

Guidance Issued as New York Begins Implementation of COVID-19 Vaccination Plan.

Attorney General James Issues Alert to Protect New Yorkers from Coronavirus Vaccine Scams

I Want to:

Become a Licensed Contractor

Report an Unlicensed Contractor

File a Consumer Complaint

Learn about the Pharmacy Take Back Act

Consumer Protection

The Rockland County Office of Consumer Protection was created in 1970. Its purpose is to protect consumers as prescribed by local law. We accomplish this through the following:

Grant and administer contractor licenses in a variety of trades.
Enforce and deter illegal contracting activity.
Receive and investigate consumer complaints regarding unfair dealings or fraud.
Educate consumers about Rockland programs designed to protect them.
Assist in the development of laws to further protect and promote the interests of the Rockland County consuming public.
Keep abreast of consumer fraud, scams and issues and take any and all appropriate measures to combat them.

Our Mission: To protect Rockland County Consumers by providing a safe and fair marketplace through oversight, enforcement and licensing of professionals.

Weights & Measures

This Department is responsible for enforcing New York State Agriculture & Markets Laws. Some duties performed are:

Annual scale inspections
Fueling station inspections
Octane samplings
Package and labeling regulations and compliance

All measures and countermeasures that we implement are designed to ensure that the residents of Rockland County consistently receive what they are paying for.

Public Speaker Available

Our office provides public speakers to organizations for the purpose of educating consumers in Rockland County about our laws and how to protect themselves against scams and fraudulent business practices. Please call our office at (845) 364-3901 to schedule a speaker.